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Nordvpn 30 day money back guarantee and how to claim it: a complete guide for VPN users 2026

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VPN

Nordvpn 30 day money back guarantee guide: everything you need to know about getting a full refund, how the policy works, and how to make the most of your trial in Canada.

Nordvpn 30 day money back guarantee
Quick facts:

  • You can try NordVPN risk-free for 30 days with a full refund if you’re not satisfied.
  • The process is straightforward, but knowing the steps saves time and headache.
  • This guide covers how the guarantee works, common questions, and best practices to maximize benefit.

What you’ll learn:

  • How the 30-day money-back guarantee actually works step by step
  • Eligibility, exceptions, and common edge cases
  • How to request a refund on different platforms web, iOS, Android, Windows, macOS
  • Alternatives if you miss the window or want a prorated approach
  • Practical tips to test features like fast speeds, streaming, and torrenting within the trial
  • Data privacy, logging policies, and what happens to your data after cancellation

Useful URLs and Resources text only:

  • NordVPN official site – nordvpn.com
  • NordVPN support center – support.nordvpn.com
  • NordVPN privacy policy – nordvpn.com/privacy
  • Canadian consumer protection – taa.ca for related rights in Canada
  • Better Business Bureau Canada – bbb.org
  • Reddit discussions about VPN refunds – reddit.com/r/VPN
  • TechRadar VPN guide – techradar.com/vpn
  • Tom’s Guide VPN reviews – tomsguide.com/vpn

Table of Contents

Understanding the NordVPN 30 day money back guarantee

What the guarantee covers

NordVPN offers a 30-day money-back guarantee on most plans. If you’re not satisfied for any reason, you can request a full refund within 30 days of purchase. This is typically available for all standard billing cycles, including monthly, 1-year, and multi-year plans, but there can be exceptions for promotional offers. Always read the terms at checkout or in the official policy to confirm eligibility for your specific plan.

How to initiate a refund

  1. Sign in to your NordVPN account.
  2. Go to the Billing or Subscriptions section.
  3. Click on Request refund or Cancel subscription.
  4. Follow the on-screen prompts to submit your refund request.
  5. If you run into trouble, contact NordVPN support via live chat or email and reference your purchase date and order number.

How long the refund takes

Most refunds are processed within 5–7 business days after approval, but it can take up to two billing cycles in some cases. If you paid with a card, the refund appears on your statement as a credit from NordVPN.

Is the refund always full?

In most cases, yes. The guarantee is designed to be a full refund within 30 days. However, there can be exceptions for special promotions, gift purchases, or certain regional restrictions. If you’re unsure, contact support before you request the refund.

What about prepaid gifts or third-party purchases?

If you bought NordVPN as a gift or via a third party, you’ll usually need to contact the seller or use NordVPN support to verify eligibility. Gift codes and third-party purchases can have different return rules, so check the exact terms on your receipt.

Can you cancel after a trial period beyond 30 days?

If you’re outside the 30-day window, refunds aren’t guaranteed by the policy. You can still contact support, but approvals are at NordVPN’s discretion. They might offer alternatives like a prorated credit or a goodwill discount in some cases, but there’s no guarantee. Sonicwall vpn not acquiring ip address heres your fix: Fix, Steps, and Quick Tips

Step-by-step guide to claiming your refund

Step 1: Confirm eligibility

  • Ensure your purchase date is within the last 30 days.
  • Check that you didn’t violate any terms for example, attempting to misuse the offer can affect eligibility.
  • Gather your order number, email, and payment method details.

Step 2: Start the refund request

  • Use the official NordVPN account portal to request a refund.
  • If you’re unable to access your account, reach out to support via live chat on nordvpn.com or email [email protected].

Step 3: Explain your reason optional

  • You don’t have to provide a lengthy reason, but a brief note can speed things up e.g., “Found a better VPN for my needs” or “Speed isn’t meeting expectations”.

Step 4: Wait for confirmation

  • You’ll receive an email confirming your refund request was received.
  • If approved, the refund will be processed within 5–7 business days up to two billing cycles in some cases.

Step 5: Verify the refund

  • Check your payment method for the refund.
  • If you don’t see the refund after the stated window, contact support again with your transaction ID.

Common scenarios and tips to avoid hassles

Scenario: You signed up during a promo

  • Promo purchases sometimes have different terms. Read the promo terms at checkout; if unclear, contact support before requesting a refund.

Scenario: You paid via third-party services

  • If you used a payment provider like PayPal or a card through a store, refunds might go back to that payment method. Keep receipts handy.

Scenario: You’re on a business or student account

  • If your organization arranged the subscription, check with your admin or IT department about refund eligibility.

Scenario: You want to test streaming or torrenting

  • The 30-day window is a great time to test streaming apps, geo-blocked content access, and P2P support. If you’re unhappy with the speed or reliability, a refund is the route to go.

Performance, privacy, and features during the trial

Speed and performance

  • NordVPN has a broad network of servers, which usually translates to good global coverage, especially in North America, Europe, and Asia-Pacific.
  • If your typical use is streaming, test different servers for the best balance of speed and reliability.

Security and privacy basics

  • NordVPN uses modern protocols like WireGuard-based NordLynx and adheres to a no-logs policy in practice, according to their audits and privacy statements.
  • For everyday tasks, you’ll get an extra layer of privacy on public Wi-Fi and when bypassing regional content restrictions.

Streaming and geo-restrictions

  • Many users rely on NordVPN to access streaming libraries in other countries. During your trial, test a few streaming services to ensure you can reliably unblock content.

Torrenting and P2P

  • NordVPN supports P2P on selected servers. If you’re into torrenting, you’ll want to test speeds on a P2P-optimized server and verify file integrity.

Device coverage and simultaneous connections

  • NordVPN typically allows multiple devices on one plan and supports major platforms Windows, macOS, iOS, Android, Linux. Ensure your devices are covered within your chosen plan.

Data privacy and policy changes to watch for

What data is collected

  • NordVPN generally collects minimal data necessary for service provision, with a focus on privacy. They publish an audited no-logs claim. Always review the current privacy policy for specifics.

Changes to terms or pricing

  • VPN providers occasionally update terms, pricing, or server networks. If you rely on the 30-day guarantee, keep an eye on any change notices from NordVPN.

Security incidents

  • If there’s a security incident, NordVPN typically communicates what happened and what actions they take. Stay alert to any official updates.

Comparison: NordVPN refund vs. other providers

  • Most reputable VPNs offer a 30-day money-back guarantee or a similar trial period.
  • Some providers have stricter renewal terms or fewer supported devices.
  • NordVPN’s refund process is straightforward, with clear steps and a generally reliable timeline.

Practical steps to maximize value during the 30-day trial

  • Create a plan around your typical use: a few streaming tests, a couple of gaming sessions, and regular browsing with protection.
  • Compare server performance during peak hours vs. off-peak to see if speeds stay consistent.
  • Test on multiple devices to ensure a seamless login experience across platforms.
  • Note down any issues you encounter with customer support so you have data if you decide to request a refund.

Security best practices while using NordVPN

  • Enable automatic kill switch to protect your data if the VPN connection drops.
  • Use the latest NordLynx protocol for faster speeds and strong security.
  • Regularly review connected devices in your account and revoke access if needed.
  • Keep your apps updated to ensure compatibility and security.

Real-world tips from users and communities

  • Users often report that switching servers improves streaming speeds or bypasses throttling by ISPs.
  • Some people prefer shorter payment cycles to minimize misgivings about long-term commitment.
  • Others appreciate the 30-day window as a risk-free way to test a VPN for school, work, or travel.

Data room: NordVPN features that matter most for students and educators

  • Student privacy when accessing research sites on campus networks
  • Secure remote access to remote learning tools and protected platforms
  • Access to region-locked academic journals and databases
  • Safe file transfers and cloud storage access on public networks

Speed-test checklist for the refund window

  • Test local, national, and international servers.
  • Compare speeds with and without the VPN active.
  • Run multiple tests at different times of day to gauge consistency.
  • Note any jitter, packet loss, or connection drops.

Accessibility and ease of use

  • The NordVPN app is relatively intuitive across Windows, macOS, iOS, and Android.
  • Quick-connect features can help you find a fast server without manual selection.
  • The browser extensions offer additional protection for web traffic when you’re not using the full app.

Pricing and value considerations

  • If you’re studying on a tight budget, evaluate the per-month cost, the discounts on longer plans, and the value of extra features like threat protection.
  • Consider whether you’ll need the service throughout the academic term, or if a shorter trial period would suffice.

How to handle refunds calmly and efficiently

  • Be polite and concise when contacting support.
  • Have your order number and purchase date ready.
  • Clarify your preferred refund method and estimated processing time.

Refund policy caveats to remember

  • Promotional trials or bundles may have different rules.
  • Gift purchases and third-party buys can complicate refunds.
  • The 30-day window is typically strict, but support can consider exceptions in rare cases.

Monitoring your NordVPN account after refund

  • Check your bank or card statements for the refund.
  • Ensure your VPN-enabled services are not left with active subscriptions.
  • Confirm that your data usage and logs are no longer being collected under your account after cancellation.

What if you miss the 30-day window?

  • Reach out to support anyway; some exceptions may be granted for extenuating circumstances.
  • You might be offered a prorated credit or a goodwill discount, but this isn’t guaranteed.
  • Consider alternative VPN providers with favorable trial policies if you’re seeking a no-risk option.

Summary: Is the NordVPN 30 day money back guarantee worth it?

  • Yes, for most users who want a risk-free trial to test speeds, streaming capabilities, and privacy features.
  • It provides a clear path to cancel and get a full refund within 30 days, reducing buyer risk.
  • Always verify plan terms and the exact refund terms at purchase to avoid surprises.

Frequently Asked Questions

Can I get a refund after 30 days?

You generally cannot, but you can contact support to explain your situation; exceptions are rare.

How long does a refund take to appear on my card?

Refunds typically appear within 5–7 business days, but it can take up to two billing cycles.

Do gift purchases qualify for a refund?

Gift purchases may have different terms; contact support to confirm eligibility.

Can I cancel my NordVPN subscription anytime?

Yes, you can cancel at any time, but refunds are only guaranteed within the 30-day window. Urban vpn fur microsoft edge einrichten und nutzen

Do I need to provide a reason for the refund?

Providing a reason is optional, but it can help speed up the process.

Can I get a refund if I bought via a third party?

Refunds might be complicated with third-party purchases; contact NordVPN support for guidance.

Does the refund cover tax?

Tax handling varies by region; refunds typically cover the amount paid before tax, but check the terms.

Will I lose my data after canceling?

Canceling won’t delete data on your devices, but your NordVPN account access ends and servers stop being protected.

Can I switch plans during the 30-day window and still get a refund?

Yes, you can switch plans if you’re within the window; the refund will be calculated based on the new plan’s purchase if applicable. Keyboard not working with vpn heres how to fix it fast

How do I contact NordVPN support for a refund?

Use the in-app chat, the NordVPN website support chat, or email [email protected] for refund assistance.

Yes, NordVPN offers a 30-day money-back guarantee. If you’re curious about trying NordVPN risk-free, this guide breaks down exactly how the guarantee works, what it covers, how to claim a refund, and tips to get the most out of your 30-day trial. We’ll cover eligibility, step-by-step refund instructions, what can and cannot be refunded, and practical tips to test NordVPN across streaming, secure browsing, torrenting, and more. If you’re ready to take the plunge, consider checking the NordVPN deal right here: NordVPN. It’s a quick way to start your risk-free trial. And if you want to skim quickly and come back later, here are some useful resources to keep handy un-clickable: NordVPN official site – nordvpn.com. NordVPN refund policy – nordvpn.com/refund-policy. Support portal – support.nordvpn.com. Data privacy basics – en.wikipedia.org/wiki/Data_privacy. VPN use in Canada – canadianprivacy.gc.ca.

Introduction at a glance:

  • What the 30-day money-back guarantee means for you
  • How to claim a refund in a few simple steps
  • What’s refundable and what isn’t
  • Real-world tips to test NordVPN quickly streaming, gaming, privacy, torrenting
  • Common gotchas and how to avoid them
  • Quick FAQ to clear up the most common questions

What is the NordVPN 30 day money back guarantee and who is it for?
NordVPN’s 30-day money-back guarantee is exactly what it sounds like: you can request a full refund within the first 30 days after purchase if you’re not satisfied with the service. It’s designed to give new users a risk-free way to test NordVPN’s apps on multiple devices, verify streaming performance, check speeds, review security features, and confirm compatibility with your setup. The guarantee applies to standard subscription purchases made directly through NordVPN’s official channels. If you buy through a third party or in-app stores, refunds may be subject to those channels’ policies, which can differ from NordVPN’s own refund window.

Why this matters for you in Canada
VPNs are more than a hype here. people use them for privacy, access to content, and secure work-from-home connections. A 30-day window lets you verify performance on Canadian networks, test streaming from Canadian and US servers, and ensure you’re getting the speeds you expect from a mid- to high-tier VPN. The option to try before you buy is especially valuable if you’re evaluating streaming compatibility with platforms like Netflix, Prime Video, or CBC iPlayer, or if you want to protect sensitive data on public networks while traveling. Keeping your nordvpn up to date a simple guide to checking and updating

Key features you’ll want to test during your 30 days

  • Security and privacy: strong encryption, kill switch, DNS leak protection, and threat protection features like CyberSec
  • Server network: fast speeds, reliable connections, and access to regional content
  • Streaming compatibility: Netflix, YouTube, Amazon Prime, and more
  • P2P/torrenting: policy and performance on supported servers
  • Multi-device support: up to six simultaneous connections
  • Client apps: ease of use on Windows, macOS, iOS, Android, Linux, and browser extensions
  • Price and value: compare renewals, promotions, and what you get with each plan

How to claim the 30-day money-back guarantee: a simple step-by-step guide

  1. Make sure you’re within 30 days of your purchase. The clock starts on the day you buy.
  2. Prepare your account details. You’ll typically need the email used for purchase and the payment method on file.
  3. Contact NordVPN support. The fastest route is usually live chat on the NordVPN site, but you can also open a ticket through the support portal.
  4. Request a refund. Tell the support agent you want to exercise the 30-day money-back guarantee and mention the reason optional, but helpful for service feedback.
  5. Wait for the refund to be processed. Refunds are typically issued to the original payment method and can take several business days to show up, depending on your bank or card issuer.
  6. Confirm the refund. Check your bank or card statement to ensure the refund has posted. If there’s a delay, follow up with support.

Common questions you’ll encounter during the refund process

  • Do I need to cancel auto-renew before requesting a refund? It helps to cancel auto-renew to avoid being charged in the future, but you can still request a refund within 30 days if you’re dissatisfied.
  • Are gift cards refundable? NordVPN’s policy typically excludes certain prepaid gift card purchases from refunds. Check the exact terms for your purchase type.
  • I bought via the app store iOS/Google Play. How does the refund work? Apple and Google handle in-app purchases and refunds through their platforms. If you bought via the app store, you’ll usually need to request the refund through the store’s process, not NordVPN’s direct channel.
  • Will I lose access during the refund process? No — your access remains active until the refund is completed, after which the service will be terminated automatically if not extended.

What is refundable and what isn’t: a quick breakdown

  • Refundable: Standard NordVPN subscriptions purchased directly from NordVPN web or app, within 30 days of purchase. multi-device access after cancellation. refunds to the original payment method.
  • Not always refundable: Gift cards or special promotional offers that are separately branded as non-refundable. third-party purchases like some app store transactions governed by those platforms’ refund policies.
  • Important note: The 30-day window applies to the initial purchase. If you’re renewing or extending an existing plan after the initial term, the refund rules for those periods follow the terms of the original purchase.

Where you’ll see the value during your 30-day trial Your guide to nordvpn openvpn configs download setup made easy

  • Real-world streaming: test HD or 4K streaming from your region, check for geo-blocked content, and confirm video quality with the best server picks.
  • Internet privacy and security: verify protection on public Wi-Fi, test kill switch behavior, and confirm DNS leak protection is active.
  • Gaming and latency: measure ping and stability on gaming servers from your location, and assess whether VPN use affects your gameplay.
  • Bypassing throttling: observe whether your connection speed improves when privacy and encryption are on or off on your ISP network.
  • File sharing and torrenting: if this is important to you, test speeds and ensure you’re on one of the allowed servers.

How NordVPN’s features stack up during your 30 days

  • Security: NordVPN uses strong encryption AES-256, a kill switch, DNS leak protection, and threat protection features like CyberSec to block malicious sites.
  • Privacy: no-logs policy and independent audits contributing to trust. In practice, you’re getting a privacy-focused tool you can test across devices.
  • Speed and performance: a broad server network can help you find lower-latency routes and maintain better speeds compared to smaller providers.
  • Streaming: a large library of streaming-optimized servers. some titles may deploy blocks, so testing across a few servers is key.
  • Customer support: 24/7 live chat is a real-time resource if you hit any snags during testing.

Testing plan to maximize your 30-day window

  • Day 1–3: Set up on your main devices PC, phone, router if you’re into that, enable kill switch and CyberSec, run a few speed tests with local and distant servers.
  • Day 4–10: Test streaming and content access from both Canada and the US. try Netflix, YouTube, Hulu, and other services you care about.
  • Day 11–20: Try torrenting or P2P on allowed servers. check policies and speeds. test access to work resources if you use VPN for remote work.
  • Day 21–30: Switch networks home, mobile hotspot, public Wi-Fi to ensure consistent protection. verify multi-device performance. retrace the refund steps if you’re still deciding.

Important considerations about pricing, plans, and refunds

  • Plan options: NordVPN typically offers monthly, yearly, and longer-term plans. longer plans usually come with better value, but the 30-day guarantee applies to eligible purchases regardless of plan length.
  • Auto-renew: If you cancel auto-renew, you’ll still have access until the end of the current paid term. the refund window still applies within the first 30 days of the purchase.
  • Pricing changes: if you sign up during a sale, ensure you’re within the 30-day window for the same purchase. refunds generally apply to the original purchase price, not to future renewals.

How to install and test NordVPN across devices during your 30 days

  • Windows/macOS: download the app, log in with your NordVIP account, and choose recommended servers for your needs. Turn on Kill Switch and CyberSec for protection on public networks.
  • iOS/Android: install from the App Store or Google Play, sign in, and test the same features and servers as on desktop for consistency.
  • Router setup: if you want protection for all devices on your home network, you can configure your router to run NordVPN. Expect a potentially small hit to speed, but increased protection for every connected device.
  • Browser extensions: if you use browser extensions, install the NordVPN extension for additional control, but remember that system-wide protection comes from the apps and router.

Common issues and quick fixes you’ll appreciate during your 30 days Come disattivare la vpn la guida passo passo per ogni dispositivo: istruzioni chiare, consigli pratici e FAQ

  • Connection drops: try switching servers or enable the kill switch to prevent data leakage if you momentarily lose the VPN tunnel.
  • Slow speeds: connect to a nearby server, switch protocol settings e.g., from OpenVPN to WireGuard-based protocols, and ensure your device isn’t overloaded with background tasks.
  • Netflix or streaming blocks: rotate servers and choose streaming-optimized options. some titles are region-locked, and detection evolves, so manual server testing helps.
  • Payment or billing hiccups: if a refund isn’t showing up after the stated window, contact support with your order number and date. keep a record of your conversation.

NordVPN 30 day money back guarantee vs. other providers

  • The 30-day guarantee is a strong selling point for NordVPN, giving you a risk-free test period with generally straightforward refund processing.
  • Some competitors offer similar windows, but actual refund ease can vary. If you’re evaluating multiple providers, create a short comparison checklist that covers: refund window, ease of claim, processing time, and whether refunds apply to promo pricing or gifts.
  • In practice, NordVPN’s refund path through direct support is typically straightforward, with refunds issued to the original payment method within a few business days after approval.

Why you might still want to keep NordVPN after the 30 days

  • if you’re happy with the performance: streaming reliability, fast speeds, good privacy protections, and responsive customer support.
  • if you value multi-device protection, split tunneling, or specialized servers for gaming and P2P.
  • if you care about a consistent, user-friendly interface across devices and locations.

If you decide not to continue beyond the 30 days, you’ll have peace of mind knowing you explored a robust VPN option without making a long-term commitment. If you do decide to stay, you’ll be entering a longer-term value with potential discounts on extended plans and pricing that gets better the longer you commit.

Frequently Asked Questions

Frequently Asked Questions

Is NordVPN’s 30-day money-back guarantee truly no-questions-asked?

In most cases, the policy is simple: you can request a refund within 30 days of purchase. While “no questions asked” is common marketing language, support may ask for feedback or a brief reason. It’s usually straightforward, though some exceptions apply for certain purchase methods. Protonvpn in china does it still work how to use it safely: A Complete Guide for 2026

Can I get a refund if I bought NordVPN through an app store iOS/Android?

App stores handle these purchases separately. If you bought through Apple App Store or Google Play, you’ll need to follow their refund policies. NordVPN’s direct refunds apply to purchases made directly through NordVPN’s official channels.

How long does a NordVPN refund take to process?

Refunds are typically issued to the original payment method. Processing times vary by bank or card issuer but usually take a few business days after the refund is approved.

Are there any conditions that could void the refund?

Gift cards, certain promotions, or special bundles may have different terms. Always check the exact terms at the time of purchase and consult support if you’re unsure whether your specific order qualifies.

Can I test NordVPN on multiple devices during the 30 days?

Yes. NordVPN supports multiple devices per account, so you can install and test on Windows, macOS, iOS, Android, Linux, and browser extensions across your devices during the trial.

Will NordVPN refund all charges if I cancel within 30 days?

Typically yes, the full purchase price is refunded to the original payment method, assuming the purchase falls under the standard refund policy. Some third-party or promo purchases may have different terms. Openvpn tls handshake failed heres how to fix it like a pro

What if I forget to request a refund within 30 days — can I still get one later?

The 30-day window is the official period. If you miss it, the refund option is unlikely, and you’d need to consider continuing with the service or canceling auto-renew to avoid future charges.

Does NordVPN offer a money-back guarantee on all plans?

Most standard plans are covered by the 30-day guarantee. Special promotions or certain gift-purchase options may have exceptions. Check the terms for your specific purchase when you sign up.

How can I maximize value from NordVPN during the trial?

  • Test streaming on multiple servers and devices to confirm reliable access.
  • Try streaming at different times of day to observe speed variations.
  • Evaluate privacy features by enabling kill switch, CyberSec, and DNS leak protection on various networks.
  • Test torrenting on allowed servers if you plan to use P2P.

What’s the fastest way to reach NordVPN support for refund questions?

Live chat on the NordVPN site is typically the quickest route. You can also submit a ticket via the support portal. Having your order number and email ready speeds things up.

Additional tips to get the most out of your NordVPN 30-day trial

  • Document your test results: note speeds on 2–3 servers, streaming performance, and device compatibility. This helps you decide if NordVPN truly meets your needs.
  • Try a couple of different payment methods if you’re considering a longer-term plan to see which one works best with your setup.
  • Make sure to test on your primary devices and the networks you actually use home Wi-Fi, mobile hotspot, public Wi-Fi in a cafe.
  • If you encounter anything unusual during the test, reach out to support early. They can help you troubleshoot and determine whether you should keep or cancel.

Conclusion not included as a separate section
NordVPN’s 30-day money-back guarantee provides a solid way to evaluate the service risk-free and ensure it meets your needs before you commit. By following the step-by-step refund process, testing across devices and networks, and understanding the refund scope, you can make the most of the trial period. If you find that the service fits your privacy, streaming, and security requirements, you’ll be in a good position to continue with a plan that matches your budget and usage. If not, you’ve got a clear path back to your old setup without any long-term obligation. 5 Best VPNs for ABC iView Watch Outside Australia: Top Picks, How to Use, and Pro Tips

Resources unclickable

  • NordVPN official site – nordvpn.com
  • NordVPN refund policy – nordvpn.com/refund-policy
  • NordVPN support portal – support.nordvpn.com
  • Data privacy basics – en.wikipedia.org/wiki/Data_privacy
  • VPN use in Canada – canadianprivacy.gc.ca

Sources:

路由器vps:解锁全新网络体验的终极指南(2025年版)——原理、部署、优化、隐私与对比

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Wireguard china vpn 在中国的可用性、配置方法、性能对比与安全性分析

Vpn路由器ptt 深入指南:在家用路由器上配置 VPN、提升隐私与 PTT 场景解读 O que e vpn pptp e por que e a escolha errada ⚠️

中研院 vpn申請全流程指南与注意事项:如何在研究机构安全地申请与使用专用 VPN 以访问内部资源

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